FAQs

We offer the convenience of scheduling acupuncture appointments through our online booking system. Here, you can schedule, reschedule, and rearrange appointments without waiting for a response.

Our administrative assistant is here Monday through Friday from 9-6 pm and is happy to assist you over the phone, text, or email. You are also always welcome to reach out if you would like help with scheduling or if you don’t see a time on the schedule that works for you.

We are happy to provide you with a detailed and itemized receipt, upon request, so that you can seek reimbursement, but we do not accept or bill insurance directly. We recommend checking first with your insurance company to confirm that you have out-of-network acupuncture benefits and to find out what specific conditions they cover.

Please know that we cannot provide a superbill for people who are only seeking acupuncture for fertility support. Unfortunately, at this time, Insurance plans in California do not cover acupuncture for infertility or IVF.

We are happy to accept health spending and flex spending account cards for acupuncture visits and will provide you with an itemized receipt upon request.

You are allowed to use HSA/FSA cards for any condition, but it’s always good to double-check!

Before your first acupuncture appointment and every session following, make sure to eat a small meal or snack before coming to acupuncture. It’s not recommended to receive acupuncture on an empty stomach.

Often, the acupuncture points we use will be below your elbows and knees, so we recommend that you wear loose clothing that can comfortably roll up. We do have sheets and blankets to use if we need to access other areas of your body.

Make sure to schedule heavy exercise workouts before your acupuncture treatment instead of afterward if possible. It’s good to give time for your body to integrate the treatment after acupuncture.

We recommend not drinking alcohol or consuming any substances before or after acupuncture treatment on the day of.

Ideally, you can take space to rest, and be sure to drink plenty of water after your acupuncture treatment.

Yes! We love our Petaluma community and are so happy to support whole families and extended family members through a variety of ailments and concerns. Although we specialize in pregnancy, fertility, and hormone health, every acupuncturist is trained in general health, and we are happy to care for your family member.

Sonoma County families trust us to be a part of their family's support system and holistic care team. Chinese medicine and acupuncture are great for the whole family.

Yes! We are here to support you and welcome your questions between acupuncture visits.

Our administrative assistant is here Monday to Friday from 9 am to 6 pm and will relay any messages to us so that we can get back to you promptly. Email and text are the easiest ways to reach us.